Oxygen True Crime, the home of high-quality true crime programming, returns to Chagrin Valley Dispatch in Ohio for the second season of “911 Crisis Center.” The second season premieres Saturday, September 3 at 9:30 p.m. ET/PT with new episodes airing at 9 p.m. starting September 10.

The gripping series provides on-the-wall coverage of the community’s most intense moments as it takes viewers inside the call center and brings them to experience the fast-paced action where dispatchers and supervisors deftly navigate in life-threatening situations.

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In the first consecutive episodes, the Crisis Center focuses on the peril surrounding some of the youngest members of the Chagrin Valley community.

The second season begins with the episode “Mama Bear to Grizzly Bear”. Supervisor Charline Polk, the mother bear of Chagrin Valley Dispatch, receives a 911 call from a worried grandfather looking for his missing 2-week-old grandchild. Charline and the team join forces to solve the mystery.

In the second episode airing immediately after, “Matt on the Move,” Matt Reinke learned the ins and outs of dispatch and is ready for the next step. Before deciding to apply for a supervisor position, however, he must help a young girl threatened with a knife and a panicked caller with a baby who is struggling to breathe.

Throughout the season, episodes will feature dispatchers and supervisors calmly taking charge, extracting information to relay to law enforcement and first responders, while helping confused and frightened callers to each other. end of the line. Viewers will see the team being tested as a couple are heard screaming on an open line; when a welfare check turns into a lawsuit; when a caller needs to be trained to perform CPR before it is too late; and a neighbor who pulls a gun on a caller and his family. The season includes many hard-hitting stories led by dispatchers and supervisors who are largely invisible in the community, but have a huge impact.

From Warner Brothers Unscripted Television, “911 Crisis Center” is produced by Shed Media in association with Green Lakes Productions. Dan Peirson, Lisa Shannon, Adam Kassen, Dena Waxman and Shannon O’Rourke serve as executive producers.


Oxygen True Crime is a cross-platform crime destination for women. Oxygen True Crime remains one of the fastest growing cable entertainment networks with popular original programming, including the flagship franchise “Snapped”, “Cold Justice”, “Injustice with Nancy Grace” and series of breakout events such as “Catching a Serial Killer: Sam Little”, “Kim Kardashian: The Justice Project”, and “Aaron Hernandez Uncovered”. The network’s digital platform continues to reign supreme as the #1 true crime website. Oxygen’s True Crime live platform recently launched in select US markets. Oxygen True Crime is part of NBCUniversal Television and Streaming’ entertainment portfolio, which includes NBC, Bravo, E!, Oxygen True Crime, SYFY, Universal Kids, USA Network and Peacock. For more information, visit


Warner Bros. Unscripted Television is America’s leading unscripted studio, currently producing more than 50 series and documentaries, totaling nearly 2,000 hours of programming annually across broadcast, cable, streaming, digital, first-run syndication and podcasts. Led by studio president Mike Darnell, the division includes Warner Horizon, Shed Media and Telepictures and produces leading, award-winning series and franchises such as ‘The Bachelor’, ‘The Bachelorette’, ‘The Voice’, ‘Extra “, “Paris in Love”, “The Real Housewives of New York City”, “911 Crisis Center” and “The Bradshaw Bunch”, as well as “Friends: The Reunion” and “Harry Potter 20eAnniversary: ​​Back to Hogwarts,” among others. Upcoming projects include “The Wheel” and “The Jennifer Hudson Show.”